Privacy Policy

Last updated 12/31/2022

Who we are

Welcome to Crucinova! This website is owned and operated by Crucinova LLC, a Limited Liability Corporation registered by Gavin Thomas Byrnes and Jacqueline Maria Vasquez in the state of New York, USA, business address at 300 Ashland Pl, Apt. 18B, Brooklyn, NY 11217 (“Crucinova“, “we“, “us” or “our” as applicable). . Our website address is: https://www.crucinova.com. We are committed to protecting and respecting your privacy. This policy (together with our Terms & Conditions and any other documents referred therein) sets out the basis upon which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

Information we may collect from you

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our website crucinova.com and any other websites that we own containing our Crucinova pages, products and services (our “Website”). This includes information provided at the time of registering to use our Website, subscribing to our products and services, posting material or requesting further services. Our subscriptions are administered by MemberPress; their privacy policy is at https://memberpress.com/privacy. We may also ask you for information when you report a problem with our Website.
  • The contents of any contact you initiate with us, and any comments on our Website or post in our forum. We may keep a record of all correspondence.
  • Your responses to surveys we may from time to time make available, although you do not have to respond to them.
  • Details of transactions you carry out through our Website and of the fulfilment of your orders. Transactions at Crucinova are conducted via PayPal (privacy policy here: https://www.paypal.com/myaccount/privacy/privacyhub), or by Stripe (privacy policy here: https://stripe.com/privacy).
  • Details of your visits to and actions on our Website including, but not limited to, traffic data, location data, weblogs, conversion data, behavioral data and other communication data.
  • Information about your device, including where available your IP address, operating system and browser type.
  • If you request a password reset, your IP address will be included in the reset email.
  • Visitor comments may be checked through an automated spam detection service.

How the information is used

We use information held about you in the following ways:​

  • To ensure that content from our Website is presented in the most effective manner for you and for your computer.
  • To provide you with information, products or services that you request from us or which we feel may interest you.
  • To carry out our obligations arising from any contracts entered into between you and us.
  • To allow you to participate in interactive features of our Website.
  • To notify you about changes to our services.
  • For fraud prevention and investigation purposes and to comply with regulations and legislation.
  • For business intelligence purposes.

​We may also instruct other members of our group or third parties to carry out any of the purposes above, in accordance with and as far as this is permitted by law. We may also use your data to provide you with information about products and services which may be of interest to you. We, members of our group or a third party, may contact you about such products and services by SMS, email, post, tickets or telephone, subject to applicable data protection and marketing legislation.

The legal basis for processing personal data

In some cases, the legal basis for the processing of your personal data is your consent. This is the case, for example, if you agree to us emailing you with marketing information. Any consent you provide may be withdrawn at any time by following the “unsubscribe” directions included in each direct marketing communication.

​In other cases, the processing will be necessary for the purposes of our providing you with our Website and corresponding products and services, as referred to in our Term & Conditions.

​Also, we may process personal data in accordance with our legitimate interest in providing and developing our Website and corresponding products and services to you and other users – provided that those interests are not outweighed by your rights and interests. If you think that your rights and interests do outweigh our legitimate interests in providing the above, please let us know by emailing crucinova.xwords@gmail.com.

​We may also process your data where:​

  • This is necessary to allow us to comply with our legal obligations; or
  • If you have previously given consent to us processing your data (for example, in relation to our sending you marketing information by email).

Please note that you can freely withdraw such consent at any time by following the “unsubscribe” directions included in each direct marketing communication. If you do withdraw your consent, and if we do not have another legal basis for processing your information, then we will stop processing your personal data. If we do have another legal basis for processing your information, then we may continue to do so subject to your legal rights. More details about your data protection rights are set out below under the heading “Your rights.”

Where we store your personal data

All information you provide to us is stored in infrastructure that is exclusively owned by us or exclusively licensed to us and that uses state of the art techniques to restrict access from third parties. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Disclosure of your information

In the event that Crucinova becomes affiliated with and/or owned by one or more other companies or other business entities, we may disclose your personal information to any member of our group of entities, for the purpose of operating and promoting the various products and services of its group. We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If any entity of our group or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • For business intelligence purposes.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms of Use and other agreements; or to protect the rights, property, or safety of our group of entities, our customers, or others. This includes exchanging information with other entities and organizations for the purposes of fraud protection, prevention and credit risk reduction or as otherwise set out herein.

​Our Website may, from time to time, contain links to and from the sites of our partner networks, advertisers and affiliates. If you follow a link to any of these sites, please note that these sites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these sites.

Your rights

You have a number of rights in connection with Crucinova’s processing of your personal data. If you have any questions or want to enforce your rights, we encourage you to contact us by emailing us at crucinova.xwords@gmail.com.

These are rights that you have at all times:

  • Right to access, rectification, and deletion. You have access to the data that is registered on the Website, and can gain access to this data through your user account. If data is incorrect or outdated you can edit it yourself through your user account. Please note that you cannot make use of the Website if you delete certain data categories. If you cannot delete or update certain data, you can request that we correct or delete it. We will, so far as possible, respond to a request to delete personal data, but we cannot do this if there are compelling reasons not to delete, for example, that we must store the information for documentation purposes.
  • Right to withdraw consent. If you have consented to us processing your personal data in order to receive newsletters or other forms of marketing, you may withdraw this consent at any time. When sending out newsletters, we have arranged it so that you may easily opt out of these types of communications, by including an unsubscribe link in each communication.
  • Right to object or restrict a processing activity. Subject to certain conditions, you may have the right to object to, or request that we restrict our processing of your personal data. This may be the case where we process your personal data based on our legitimate interests, for example in relation to advertisement and personalization technologies.
  • Right to lodge a complaint with a supervisory authority. If you disagree with the way Crucinova processes your personal data, you can lodge a complaint with the relevant supervisory authority. We hope that you choose to contact us first via email to crucinova.xwords@gmail.com.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment. For more on comments, please visit our Comments Policy page.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

For more information about our cookies, see our Cookie Policy.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

The MemberPress member management system stores information about you for as long as your account exists.

Changes to our Privacy Policy

Crucinova may make changes to this Privacy Policy. Any changes we make to our Privacy Policy in the future will be posted on this page and, where appropriate, noticed to you by email or when logging into the Website.

Contact

Questions, comments and requests regarding this Privacy Policy are welcomed and should be addressed by email to crucinova.xwords@gmail.com.